Remote Health Insurance Setup with Prescience

Upload your Remote employee census to start your health insurance quote. Follow the export steps below, select your CSV, and compare Prescience with your current plan.

Prescience setup guide · Updated

Upload your census

Leading carrier networks. Prescience benefits.

  • Blue Cross Blue Shield
  • UnitedHealthcare

Plans on Blue Cross Blue Shield and UnitedHealthcare networks where available. Your location, group eligibility and plan set the carrier in your quote.

Platform
Remote
Payroll setup
Staff-assisted setup
Census
Provider-specific export guidance

Export your census from Remote

Requires Custom Reporting permission and permission to the Employee data source. Report fields and scope are permission dependent. Current manual-report help says Run report directly; saved-report list also supports three-dot menu > Run report.

  1. Go to Reporting and Analytics > All reports > Create report, then choose Create manually.
  2. Choose the report data format and add employee census columns from your data source. Apply filters for the employees being quoted; avoid grouping or aggregation so each employee stays a separate row.
  3. Select Run report to generate the full report, then export CSV. The design preview contains only sample data, so do not use it as the full census.

Open Remote’s export instructions ↗

Related Remote documentation 1 ↗

Related Remote documentation 2 ↗

Include all current W-2 employees, including people who may waive coverage. Identify owners and contractors separately.

Include these fields

  • First and last name, work email, date of birth, home ZIP code, and sex assigned at birth.
  • Employment type: W-2 employee, contractor, or owner.
  • Spouse and dependent details if you have them. You can review missing details in the quote flow.

Remove Social Security numbers, bank details, and compensation columns before uploading; they are not needed for this census. If your provider exports Excel, save the employee sheet as CSV UTF-8. Keep the column headers; Prescience maps the file and shows the employee details for your review.

Start your quote

Choose the CSV you exported from Remote, or start without a file. You’ll confirm company details and verify your account before we securely import your census.

Start your quote without a CSV

Create your account, then add and review employees in the census step.

The file stays in this tab until you import it; refreshing means selecting it again. Download our census CSV template

Prescience vs. your current health plan

Using Remote does not by itself determine your health coverage. Compare the plan you use today with Prescience Diamond and Prescience Choice using the same employee census, coverage date and employer contribution. Your current plan might be arranged through a broker, carrier or PEO; this comparison does not assume Remote sells insurance.

Health insurance options for a team using Remote
What changesPrescience DiamondPrescience ChoiceYour current health plan
How coverage worksA company health plan with an effective $0 deductible and Prescience care navigation, with benefits specified in your quote.An individual coverage HRA (ICHRA): the employer sets an allowance and employees choose their own individual health plans.Use your plan documents to identify the carrier coverage and any employer-funded benefits. A broker or payroll brand alone does not identify the plan.
Employee deductible and costsDesigned for an effective $0 deductible for covered care under the Diamond benefit terms. Review the quoted copays, coverage limits and eligibility requirements.Deductibles, copays and networks depend on each employee's selected individual plan. Compare the allowance with the premium and expected out-of-pocket costs.Compare employee premium contributions, deductible, copays and out-of-pocket maximum from the actual plan, including any employer HRA or HSA funding.
Doctors and prescriptionsCarrier network selected for your group, with options such as Blue Cross Blue Shield or UnitedHealthcare where available, plus the Prescience Network and Prescience Extended Network. Confirm the exact network, doctors and prescription coverage in your quote before switching.Employees compare the local individual plans available to them and check their own doctors and medications.Use the current carrier's provider directory and drug formulary as the baseline. Keeping a payroll platform does not guarantee keeping a network.
Employee supportPrescience provides care navigation and benefits support alongside the quoted health plan.Prescience helps employees compare plans, enroll and manage their health allowance. The selected insurer supplies the underlying coverage.Identify what your carrier, broker and benefits administrator each handle today, including help finding care and resolving benefit questions.
Employer budgetRequest a group-specific quote and compare the full annual employer cost, including the benefits and services in the proposal. Savings depend on the group and plan design.Budget for the employer allowance plus the administration fee in your proposal. Compare how the allowance works for employees in different locations.Add premiums, employer contributions, administration and any bundled service costs. Use the renewal offer, rather than last year's price, when comparing a renewal decision.
HR and payrollConfirm the workflow for retaining Remote, employee changes and approved deductions before launch.Confirm how allowance administration and any applicable deductions fit your Remote account.Document the existing enrollment and payroll process, plus any broker, PEO or service agreement that affects a change.

If your Remote agreement bundles employment, payroll and benefits, check whether changing health coverage also changes that agreement. Include any exit costs and replacement services in the comparison.

  1. Export your Remote census Use the instructions above and include all current W-2 employees, including people who may waive coverage. Identify owners and contractors separately.
  2. Upload the CSV and complete your quote request Select the file on this page, then complete company details and account verification. Review the imported employee information in the quote flow.
  3. Compare the actual offers Have your current plan summary, renewal pricing, employee contributions and must-keep doctors ready for the comparison. Use the same census and start date, then confirm coverage and payroll timing before making a change.

Upload your census to compare options. Read more about Prescience's employer benefits and pricing. Your written quote and plan documents determine the offered benefits and costs.

Start with your Remote account

Remote's name in a provider directory does not establish the employment arrangement for a particular worker. First determine whether the applicant company directly employs the people in question or whether they are employed through an employer of record. If an EOR is the employer, ask it about available benefit arrangements. Do not assume that the customer company can replace the EOR's coverage by submitting a separate insurance census.

Our report guide starts in Reporting and Analytics, then All reports, using an employee or headcount report exported as CSV or Excel. Confirm the report's company and worker scope and add the fields requested in onboarding. A global headcount report may be useful for management while still mixing legal employers, contractors or countries that need different handling for a US health-plan quote.

For the applicant's own employees, identify the actual payroll administrator and agree a staff-assisted handoff for the final benefit elections. Keep a separate list of questions for EOR workers rather than forcing all workers into one deduction process. Verify the completed payroll for the relevant employer, and confirm any existing service or benefits obligations before announcing a new plan to employees.

Confirm these details before setup

  • Separate directly employed workers, EOR employees and contractors before preparing a US census.
  • Review the report's legal-employer and country scope rather than relying on a global headcount.
  • Confirm who can authorize benefit changes and enter deductions for the relevant payroll.

Agree on the applicant's legal company name, the employees being considered for coverage, and the person who can authorize payroll changes. If the same administrator manages several companies, identify the exact account in every handoff. An employee list from the wrong company can look plausible while producing the wrong quote or deduction instructions. Keep these decisions with the employer's account records so a different administrator can understand the setup later.

Separate four tasks: preparing a census, choosing and enrolling in coverage, setting payroll deductions, and confirming the completed payroll. They can involve different systems and people. A successful census upload does not enroll employees, and a saved deduction does not prove that a carrier has activated coverage. Name an owner for each task and agree how the employer will know it is finished before announcing the start to employees.

Compare the full setup before choosing a plan

Compare the work and costs the employer will actually retain under each option. A lower-looking health-plan amount is not a complete comparison if changing the arrangement also adds payroll administration or removes a service the employer needs. Ask for account-specific terms and a written quote. This page does not supply vendor pricing, promise savings or establish that an outside plan is compatible with an existing contract.

Questions to resolve with the current provider and Prescience
OptionWhat to confirm
Keep the current benefits arrangementConfirm the renewal terms, coverage and employee experience. Keeping the existing workflow can be preferable when it meets the employer's needs and avoids a costly transition.
Keep payroll and change health coverageConfirm that the service agreement permits the change, identify the enrollment and deduction owners, and account for any separate administration charges or manual work.
Change payroll or leave a bundled serviceCompare the entire replacement arrangement, including payroll responsibilities, access to historical records, employee communications and the effort needed to coordinate the transition.

Keep unresolved items visible rather than treating them as completed integration features. The employer should know which steps have an agreed owner, which need confirmation from the current provider, and which depend on the final plan selection. Make the coverage decision with those operational facts in view, not only a platform logo or the availability of an employee export.

Prepare the Remote employee census

The following is the starting point used in our employer onboarding guide. Report names, permissions and menus can change or differ by account; ask your platform administrator to confirm the current steps. The goal is a complete employee CSV, not a particular button sequence.

  1. Go to Reporting and Analytics > All reports > Create report, then choose Create manually.
  2. Choose the report data format and add employee census columns from your data source. Apply filters for the employees being quoted; avoid grouping or aggregation so each employee stays a separate row.
  3. Select Run report to generate the full report, then export CSV. The design preview contains only sample data, so do not use it as the full census.

Include the employer's W-2 employees, including people who may waive coverage, and clearly identify contractors. Use the field list shown in onboarding to check names, dates of birth or requested age information, home locations and work locations. Preserve employee identifiers where available. A list of email addresses alone is not enough to reconcile family coverage, eligibility information and later payroll deductions. If a value is missing, flag it for follow-up instead of inventing it.

Save an Excel export as CSV before uploading it. Check the selected worksheet, remove report headings and totals that are not employee records, and review any dates or identifiers the spreadsheet reformatted. Keep a copy of the original export for the employer's reconciliation. Select your CSV in the upload area above and complete account verification to import it securely. Do not put employee data in a support comment or a shared marketing document. Employees can add spouse and dependent details during the subsequent enrollment process.

Arrange payroll deductions

For Remote, plan on staff-assisted setup unless Prescience confirms another supported workflow for your actual account. The employer's payroll administrator may need to enter or approve the deduction changes. We do not infer automated write access from a vendor appearing in the Finch directory. Agree who makes the change, who reviews it, and which payroll deadline applies before promising employees a particular first deduction date.

Send the payroll owner the final approved elections and contribution instructions. Those should identify the employee, the elected coverage, the employee share, the employer share, the effective date and the pay schedule. Keep employee deductions separate from employer contributions. Ask the payroll and benefits advisers to confirm the appropriate tax treatment for the plan and worker; IRS Publication 15-B describes why benefit treatment and owner exceptions need review. Do not choose a tax code merely because it resembles an old deduction label.

Identify old deductions that should end and existing benefit connections that might overwrite a manual update. Decide how to handle a change made after a payroll approval deadline, an off-cycle check, a final paycheck or an employee starting partway through a month. The monthly contribution does not by itself answer those timing questions. Record the agreed treatment before staff enter the amounts, and avoid taking both the full old deduction and the full new deduction for the same coverage period without review.

A worked payroll handoff

A Remote account shows both the company's direct US employees and workers employed through an EOR. The employer prepares the correct direct-employee population for review and asks the EOR separately about its workers' benefits. It does not interpret a single account dashboard as evidence that one plan and deduction process can cover everyone.

The example concerns the employee's contribution, not the total plan price or a promised saving. If the employer pays part of the premium, that employer contribution must be tracked separately. If the employee changes coverage during the year, recalculate from the approved change and the remaining applicable deduction periods. Do not divide a full-year amount by the remaining checks unless the employer's agreed policy actually calls for that result.

Verify the first payroll and keep records current

Review the first completed payroll, not only the setup screen. Match each enrolling employee to the approved deduction amount and the correct coverage period. Also check people who waived coverage, left the company or ended a prior election, because an unintended deduction can be just as important as a missing one. Compare the employer and employee portions separately. Where there are multiple pay groups, review an affected completed run from each group before declaring the handoff finished.

Record differences and assign an owner to resolve them. A missing employee might reflect an identifier mismatch, a report filter, an approval deadline or an election that was never finalized. A duplicated amount might come from an old deduction or a second benefits workflow. Investigate the underlying record before making a compensating change in another system. Confirm how any correction will appear on the employee's next pay statement and keep the employer informed of the agreed resolution.

After launch, agree how new hires, terminations, location changes and revised elections reach the people responsible for payroll and benefits. A one-time census export is a snapshot, not a continuing synchronization service. Reconcile changes to the current employee roster and the approved plan instructions. If you change payroll providers later, preserve the deduction history and repeat the account, schedule and first-payroll checks with the new administrator rather than carrying forward an unverified assumption.

Sources and scope

Provider report steps come from the census guidance used in Prescience onboarding; your administrator should confirm current menus and permissions. Payroll setup descriptions reflect the supported Prescience workflow. Vendor documentation describes the vendor’s capabilities and does not prove a Prescience connection.

Frequently asked

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